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CPointe brings to you the experience of finding, acquiring, training, evaluating, communicating, developing, promoting and expanding the most important piece of your company: your associates!
- Position identification and job descriptions
- Interviewing support and evaluation
- Hiring guidelines and documentation
- Disciplinary action guides and tactics
- Federal, state and local requirements
Job Descriptions and Organizational Diagrams
We take the pulse of your company and then recommend to you what positions you need – and what ones you don’t. Then we can work with you to get down on paper just what is expected of each associate. It’s a fact; associates get up to speed faster and perform better when they know what’s expected of them coming in. We have written and lived job descriptions for all levels in the organization. Together we’ll outline the ones that are right for your business.
Interviewing and Selection Guidelines
It’s an art and a science all in one. Let us guide you through the right way and steer you away from the wrong things to say and do. We can help you identify the right associate for your organization. We don’t put people in positions just to fill holes – we coach you to take the time to get the right person the first time.
Disciplinary Action Processes
Sometimes the associate makes mistakes. Sometimes you make mistakes. What you don’t want to do is make a bigger mistake when you choose to deal with the problem. We will help you draft comprehensive disciplinary action guidelines, introduce them to your associates and when the situation arises we will be there to coach you to a result that protects you and the company.
Federal, State and Local Guidelines
Did you know that in some areas you can’t work a person under 18 years old after 8pm? What about required absences or Family Leave? And most rules don’t just apply to big business – small companies are just as accountable. We done this for many years and we have the experience nationwide needed to identify the myriad of guidelines. We’ll get you the answers to keep you in compliance.
Contact us today
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An energetic leader with over 30 years of retail experience. Most recently, Randy was Regional Manager for CompUSA, responsible for 20 stores and over 1200 associates in the Southwestern U.S.
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